Close a backorder

When closing a backorder, all remaining crossdock tasks for this backorder are terminated. For the LPNs that were scheduled to crossdock to this backorder, a replacement task will automatically be created, that being a crossdock task to another open backorder or a putaway task to the stock locations.

If the backorder was set up for a VAL or KIT MTO (Make-To-Order) activity, the related VAL or KIT orders will also be automatically closed.

Choose Warehouse Management > Backorders in the Navigation Pane.
Select one or more backorders.
Do one of the following:
- Click Close Backorder .
- Right-click the selection and choose Close Backorder in the shortcut menu.
Confirm in the dialog box Close Backorder.
An error message related to open MTOs (Make to Order) may appear.
Confirm in the dialog box Close Receipt Line.